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Failed to Download Attachment from Multimedia Message

– Failed to Download Attachment from Multimedia Message –

The failed to download attachment message might be caused by a corrupt MMS service cache/data or a corrupt cache partition. In addition, incompatible messaging programs or incorrect APN settings might cause the error message. Here are solutions to the error: failed to download attachment from multimedia message

Failed to Download Attachment from Multimedia Message

When the affected user attempts to download an MMS attachment, he receives an error message. A few individuals in group conversations have only reported the problem.

When the user unlocks his phone (in certain situations, on the lock screen) or begins the messaging app, the error message appears.

Failed to Download Attachment from Multimedia Message

This is a difficult problem to diagnose since your service provider or your phone might cause it.

Make sure there is no file size limit configured in the MMS settings before starting the troubleshooting step to download a multimedia message. Also, see whether your phone works with another SIM card.

If that’s the case, the issue is with the service provider. If it doesn’t work, the issue is most likely with your phone. Ensure that there is no network outage in the region.

Even if Wi-Fi calling is turned on, a non-carrier phone may cannot download the MMS message. Also, if you’re only seeing an error message and no MMS is pending, try turning on/off message notifications in your phone’s settings.

Check to see if your connection has a data plan enabled. Also, if you’ve ever used iMessage, you should de-register your phone number (you can do this as a last resort). Last but not least, restart your smartphone or toggle Airplane Mode on/off.

Here are 10 solutions to fix this problem.

1. Changing the Network / Network Mode

If you try to download the MMS attachment via Wi-Fi, you won’t be able to do so until the Wi-Fi calling option is turned on. Even if the aforementioned option is enabled, you may still experience the problem on non-carrier phones.

Switching off Wi-Fi and activating mobile data may cure the problem in this scenario.

a. Unlock your phone and slide down from the top of the screen.

b. Then tap on Wi-Fi to turn it off.

c. Now tap on mobile data to enable it.

d. Then try to download the message to check if it is clear of the error.

e. If not, then open Settings of your phone and tap on More.

f. Now tap on Mobile Network.

g. Then tap on Preferred Network Mode.

h. Now try different network modes such as Automatic or LTE etc. and check if you resolve the MMS issue.

2. Enable/Disable Auto-Retrieve MMS Setting

When activated, auto-retrieve allows your phone to automatically download multimedia, eliminating the need for the user to touch on the media to download it.

However, in the instance of our error message, the Auto-retrieve option is a double-edged sword. It’s sometimes required for getting the message, and other times it’s the source of the problem.

Enabling or removing auto retrieve may solve the problem in our instance.

a. Open the Messaging app and tap on Menu.

b. Then tap on Settings

c. Now disable the option of Auto Retrieve (or Auto Fetch) and restart your phone. If you have already enabled it, then disable it.

d. Upon restart, check if you can download the MMS message.

3. Disable the Package Disabler

Many users use Package Disabler (or a similar utility) to block Bloatware apps. When the “Disable Bloatware” option is activated, the Package Disabler disables many important programs and services.

If the Package Disabler flags the MMS service on your phone as bloatware, the service will be deactivated, resulting in the error. Disabling the package disabler may solve the problem in this case.

a. Tap on the Package Disabler widget (its color should be red if you enabled it), and the color of the widget icon will turn blue.

b. Then check if you can download the MMS message.

4. Enable Download Booster

The Download Booster is a function (mostly supported by Samsung) that allows you to download files greater than 30 megabytes quicker by concurrently using a Wi-Fi and mobile data connection.

Download booster may download a wide range of objects, including apps from the Galaxy Apps and Play Store.

If a network communication problem prevents the message from downloading in the current network mode, you may get the error discussed. Here, Samsung customers can use the Download Booster to download the multimedia message.

a. Enable Wi-Fi and mobile data.

b. Now open Settings of your phone and tap on connections.

c. Then tap on More Connection Settings.

d. Now tap on Download Booster.

e. Then enable the Download Booster and restart your device

f. Upon restart, try to download the MMS message to check if it is clear of the error.

5. Clear Cache and Data for MMS Service

The MMS service makes use of a cache to carry out its tasks. If the service’s cache/data is corrupt, you may be unable to download the MMS message. Clearing the cache and data of the service may solve the problem in this case.

PRO TIP: If the problem is with your PC or laptop/notebook, use Restoro Repair to search the repositories and repair any corrupt or missing files. This works in the vast majority of situations where the problem is caused by a system flaw.

a. Open Settings of your phone and tap on Apps.

b. Now tap on the More button (near the bottom of the screen) and then tap on Show System.

c. Now tap on MMS Service and then on storage.

d. Now tap on Clear Cache and Clear Data, and then confirm the dialogue.

e. Now restart your phone.

f. Upon restart, try to download the message and check if the issue has been resolved.

6. Clear the Cache Partition

Apart from the app cache, Android OS makes use of the cache partition for a variety of system tasks. If the cache partition in question becomes corrupt, you may experience the error described above. Clearing the cache partition might cure the problem in this case.

a. Clear the cache partition.

b. Restart your smartphone and check if your phone is clear of the MMS error.

7. Disable IPV6 Protocol

Failed to Download Attachment from Multimedia Message

They created the IPV6 protocol to address the limitations of the IPV4 protocol. However, it still has flaws. If your router’s IPV6 protocol is enabled and you’re downloading MMS over that connection, you might get this error. Here, deactivating IPV6 might solve the issue.

a. Disable IPV6 protocol on your router. You can do this by navigating to the Settings of the router through the IP address given on its back.

b. Then check if you can download the MMS messages.

8. Changing Messaging Application

The messaging software you’re using might be to blame for the MMS problem you’re having. In some circumstances, the stock messaging app causes the problem, while in others, the issue is fixed by using the stock messaging app.

The smartphone community has conflicting feelings about it. If you have T-Mobile, try T-Mobile Digits.

Install another messaging app, such as Messages (Google), Hangouts, or Textra, if you’re still using the stock messaging app, and then switch the default messaging app to the newly installed one.

Switch the default messaging app to the stock messaging app if you’re using a third-party messaging app.

a. To set the default Messaging app, open Settings of your phone and tap on Application Manager.

b. Then tap on More button and then tap on Configure Apps.

c. Now tap on the SMS App

d. Then, in the list of apps, select the app that you want to use as the default app for messages.

e. After changing the Default SMS app, check if it solved the MMS message error.

9. Reinstall / Reset the Carrier or APN Settings

To connect to a wireless service, your phone utilizes an APN (Access Point Name). If your phone’s APN settings are incorrect, you won’t be able to download MMS messages. Reinstalling or Factory resetting the carrier settings may remedy the problem in this situation.

a. Open Settings of your phone and tap on More

b. Then tap on Mobile Network and then Access Point Names.

c. Tap on Menu and then tap on Reset to Default

d. Check if the problem is solved. If not, then open the Access Point Names settings as mentioned above and delete all the APNs that are not required.

e. Then add a new APN (you should contact your carrier to get the APN setting). If you have the MMS settings messages saved, then use those messages to add APNs.

f. After resetting to default, check if the MMS issue is resolved.

10. Update Profile and PRL

If your device’s data profile or the Preferred Roaming List (PRL) database is faulty, you can see the error mentioned. Your phone may not be able to download MMS messages if the PRL/profile is invalid. Here, upgrading the profile and PRL may be a viable solution.

a. Open Settings of your phone and tap on About phone.

b. Now tap on System and then in the screen shown, tap on Update Profile.

c. Now tap on Update on PRL and restart your phone.

d. Upon restart, check if the MMS issue is resolved.

If your problems persist, consider reporting your phone as missing using the self-service site. Wait 15 minutes before reporting the phone as lost.

This worked for many customers, however be advised that some carriers may request papers, and it may lock your phone out. Before you go any further, check with your carrier.

TIP: If none of the above methods have worked, we recommend using Restoro Repair Tool, which can check repositories and repair corrupt and missing data. This works in the vast majority of situations where the problem is caused by a system flaw.

Restoro will also maximize the performance of your system.

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Frequently Asked Questions

Go through this section for more insights into the failed to download attachment from the multimedia message and its solution.

1. Where Are Multimedia Messages Stored on Android Devices?

Ans: “MMS messages and pictures are stored in a database in your data folder on your phone’s internal memory as well. But you can manually save the pictures and audios in your MMS to your Gallery app.”


2. Can I Send MMS Messages if Wi-Fi and Mobile Data Is On?

Ans: “No, MMS messages require a cellular data connection unless you are using a 3rd party app.”


3. How Do I Fix Google Play Store Error RH-01?

Ans: “To do this,

a. Press “Clear cache”

b. Tap “Force stop”

c. Return to Manage Applications.

d. Press “Google Services Framework”

e. Tap “Clear Data”

f. Press “Force Stop”

g. Start “Google Play Store” and it should give an error.

h. Reboot. Once your device has restarted Google Play Store should work. Wait a minute or two if it doesn’t.”


4. Where are Received Viber Files Stored on an Android Device?

Ans: “The recieved images and videos are stored in default Viber folder > media > Viber Image/Videos while it stores the recordings and other received files in the default download folder.”


5. How to Solve Error 404 when I Download a File from Google Drive?

Ans: “Hey, one possibility is that this problem may arise if you have logged in with several accounts on the same browser.

Simply sign out of the other account and sign in to the account from which you wish to download it. Second, double-check that the owner has granted you the rights.”


6. Can You Text without Data or Wi-Fi?

Ans: “Yes, you can send texts on Android phones without mobile data by using the default messaging app on your android device.”


7. How to Send a Group Text with More than 10 People on Android?

Ans: “Here’s how:

a. Tap the “Contacts” icon in the Galaxy home screen and then tap the “Groups” tab.

b. Tap the entry for your all-inclusive contact group.

c. Press the “Menu” key, and then tap “Send Message.” A list of contacts in the contact group displays.

d. Mark the contacts you wish to send a broadcast message to.

e. Now tap “Send” after typing your message.


8. What Is the Cost to Develop a Messaging App from Scratch?

Ans: “Estimates would be roughly around $ 20,000 to $30,000 and can go at any expensive cost depending on the features and functionality you want in your app.”


9. How Much Data Does an Hour of Personal Hotspot Consume?

Ans: “That’s likely to be about 550MB of data per hour at standard definition. Depending on your data plan, you may wish to use the internet sparingly, so you don’t use too much data.

Simply browsing the internet or using email typically only uses about 60MB an hour.”


10. Can the iPhone be Remotely Hacked by Downloading a PDF File?

Ans: “They hack iOS as jailbreaking. This is a process where the system is purposefully changed to remove the in-built security mechanisms which limit what apps can do.

It’s akin to taking your house and removing the locks off the door and windows. They cannot do remotely this.”


Leave us a comment in the section below and let us know which method worked best for you. If the problem persists, do well to contact us, we will assign  a professional from our team to you.

Best Regards!